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Pimpare

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Pimpare Art Gallery

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Discover authentic Ajanta cave paintings, handcrafted apparel, and exclusive art souvenirs from the Pimpare Art Gallery.

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shop@ajantabypimpare.com+91 99999 99999
Pimpare Art Gallery, Aurangabad, Maharashtra, India

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Privacy Policy

Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your information.

Last updated: February 2025

Secure Storage

Data encrypted at rest and in transit

No Selling Data

We never sell your personal information

Your Control

Access, correct, or delete your data anytime

This Privacy Policy describes how Pimpare Art Gallery ("we", "us", or "our") collects, uses, and shares information about you when you use our website and online store. By using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

  • Personal Information: Name, email address, phone number, and billing/shipping address when you create an account or place an order.
  • Payment Information: We do not store your full payment card details. Payments are processed securely by Razorpay and Cashfree in compliance with PCI-DSS standards.
  • Usage Data: Information about how you use our website, including pages visited, products viewed, and time spent on pages.
  • Device Information: IP address, browser type, operating system, and device identifiers for analytics and security purposes.
  • Communications: Emails or messages you send us for support or inquiries.

2. How We Use Your Information

  • To process and fulfill your orders, and send order confirmations and shipping updates.
  • To create and manage your account on our platform.
  • To provide customer support and respond to your inquiries.
  • To send promotional emails or newsletters if you have opted in (you can unsubscribe at any time).
  • To improve our website and product offerings based on usage patterns and feedback.
  • To detect and prevent fraud, unauthorised access, or other illegal activities.
  • To comply with legal obligations and enforce our terms of service.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information to third parties.
  • We share data with trusted service providers who assist us in operating our business (e.g., Shiprocket for shipping, Razorpay/Cashfree for payments, and email service providers).
  • These providers are contractually obligated to keep your information confidential.
  • We may disclose information when required by law, regulation, or a valid court order.
  • In the event of a business merger or acquisition, your data may be transferred as part of that transaction, and you will be notified in advance.

4. Cookies & Tracking

  • We use cookies to maintain your session, remember your cart, and provide a personalised experience.
  • Analytics cookies (e.g., Google Analytics) help us understand how visitors interact with our website.
  • You can control cookie settings through your browser, but disabling cookies may affect website functionality.
  • We do not use cookies for intrusive ad targeting or tracking across third-party websites.

5. Data Security

  • All data transmitted between your browser and our website is encrypted using TLS (HTTPS).
  • Sensitive data such as passwords are hashed and never stored in plain text.
  • We implement access controls, regular audits, and security best practices to protect your data.
  • While we strive to protect your information, no method of transmission over the Internet is 100% secure.

6. Your Rights

  • Right to Access: You may request a copy of the personal data we hold about you.
  • Right to Correction: You can update your personal information from your account settings at any time.
  • Right to Deletion: You can request deletion of your account and associated data by contacting us.
  • Right to Opt-Out: You can unsubscribe from marketing emails at any time using the unsubscribe link.
  • To exercise any of these rights, please email us at shop@ajantabypimpare.com.

7. Data Retention

  • We retain your account data for as long as your account is active or as needed to provide services.
  • Order records are retained for a minimum of 7 years for legal and tax compliance purposes.
  • Marketing preferences and analytics data are retained until you opt out or request deletion.

8. Children's Privacy

  • Our services are not directed to individuals under 18 years of age.
  • We do not knowingly collect personal information from children.
  • If we become aware that we have collected data from a child under 18, we will delete it promptly.

9. Changes to This Policy

  • We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.
  • We will notify you of any significant changes by email or by placing a prominent notice on our website.
  • Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

Privacy Questions?

Contact our privacy team at shop@ajantabypimpare.com